Detailed online training courses led by experienced instructors help your team improve product knowledge and sales skills. The online choices also make it easy to fit training into your schedule.
Feature Training Opportunities
AirCycle Program
Grow your business by learning how to use data to change the way you talk to customers about Indoor Air Quality (IAQ).
View Details
Homes University
This three-day, training course shows contractors and distributors the benefits of Honeywell Home products.
View Details
AirCycle Program
Using data to empower a new conversation about whole-home comfort. Introducing a business growth program designed to transform the way you talk to customers about Indoor Air Quality (IAQ). With the Resideo AirCycle program, you’ll discover how to easily and effortlessly build IAQ into every conversation with every customer—offering solutions informed by data and backed by science.
To Learn more about the AirCycle Program, click here
Homes University
Homes University is a three-day training course designed to show contractors and distributors the benefits of Honeywell Home products. It will return when in-person training becomes available.
Click here for more information.
Resideo Sales Representative Training
Resideo counts on a great team of professional seasoned sales representatives who know our products through and through. Take advantage of their knowledge. Contact your Resideo product distributor to learn about current training options.
S.T.E.P.S. to Success
In a continued effort to make our customers more successful, Resideo has developed a dedicated team of Sales Excellence and Training professionals focused on driving long-term growth for the contractor. With this goal in mind, Resideo is proud to introduce its newest sales training workshop, S.T.E.P.S. to Success.
This sales-focused course is designed to teach Residential and Light Commercial contractor professionals how to engage their customer base by providing customized product and service offerings that their customers want, need and will pay for. Whether it’s through increased accessory sales, higher-end system installations or more service enhancements, contractor professionals that attend S.T.E.P.S. to Success can increase their ability to close more business, increase their average ticket price and secure long-lasting customer relationships.
Distributors:
Contractors:
Contractor Development Group (C.D.G.)
The Honeywell Home Contractor Development Group (C.D.G.) is a members only, individualized coaching and development program created specifically for HVAC contracting businesses. This program builds on the groundwork of our introductory sales training workshop, S.T.E.P.S. to Success, and adds additional, highly customized support for not only the contractor owner and management team, but the entire staff.
Now more than ever, HVAC contractors are looking for new, effective ways to not only differentiate from the competition, but also to grow business and increase the long-term value brought to the customer. If selected as a member of the CDG, a dedicated coach will work hand in hand with the contracting staff to develop a highly specialized, long-term approach that can address and resolve a company’s most critical key business issues.
If you’re interested in becoming a member of the Contractor Development Group please contact your local sales representative today! Together you can discuss program requirements and complete the application form.
Contractors
Download the CDG Introduction Video
Download the CDG Overview Brochure
Download the Frequently Asked Questions Brochure
Download the Member Application Form
Webinars
Join our webinar series today and enhance your skill set to keep up with evolving smart home technologies. Register now.
Online and Instructor-Led Training
Learn any way you like. Explore Resideo’s training catalog. Need an account?
Register for training.
RedLINK Library
Contractors are discovering more great uses for RedLINK™ wireless technology every day. Use this library to identify solutions that meet your application needs. Click here to enter the library.
Product Training
From Thermostats 101 to Selling Indoor Air Quality to homeowners, we have an online module or product video to answer your questions. New opportunities are added all the time. Be sure to check back regularly. Go to training.
TrueSTEAM Tune Up
TrueSTEAM™ training has shifted into high gear with more training modules to make your TrueSTEAM quoting, installing and wiring experiences better — and potentially more profitable — than ever.
Get your business up to speed.
Click here to join the more than 700 people who have taken the TrueSTEAM™ Training Tune-Up online tracks so far.
Phone Numbers and Websites
Whether you need support with our products, programs or your orders, we have a resource available to help you.
IN USA:
PHONE
Order Status Help: 1-888-793-8193
Residential Products Support: 1-800-468-1502
Zoning Technical Support: 1-800-828-8367
Water Technical Support: 1-877-271-8619
AQ2000 Technical Support 1-800-318-0815
Commercial Products Support: 1-888-516-9347
Pro PERKS Account Support: 1-800-919-4835
WEBSITES
Orders & Product Information: customer.resideo.com
Residential Products: forwardthinking.resideo.com
Commercial Products: beyondinnovation.honeywell.com
Pro PERKS Loyalty Program: resideo.com/pro
Literature Orders: literature.resideo.com
IN CANADA:
PHONE
Order Status Help: 1-800-565-6282
Residential Products Support: 1-800-405-9835
Zoning Technical Support: 1-800-828-8367
Water Technical Support: 1-877-271-8619
Commercial Products Support: 1-888-516-9347
Pro PERKS Account Support: 1-800-919-4835
WEBSITES
Orders & Product Information: customer.resideo.com
Residential Products: forwardthinking.resideo.com
Commercial Products: beyondinnovation.honeywell.com
Pro PERKS Loyalty Program: resideo.com/pro
Literature Orders: literature.resideo.com
